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FREE SHIPPING
(within the United States, discounted abroad)


Skatestop offers free UPS Ground Shipping (orders $195 and above) which will automatically save you money. You know what you are paying. Some companies do not tell you what the shipping and other miscellaneous charges are until you receive your item. Whatever the price is for the skates you are buying is your final price.


FREE PRODUCTS
(with every skate order)

Every skate purchase comes with free products. These are usually products that have value beyond the dollar figure. They are spare parts, skate videos, skate clothing, skate gloves, etc. We want you to know that we really care about you as a customer, and the only way we know how to show it is to give you more stuff with your order.

REAL-TIME INVENTORY ADJUSTMENTS


If the skate is available from the ordering page, then we have it. Many skate companies actually make it seem as if they have all sizes of everything, or more than they really have. This is a tactic that at first makes you want to buy, but at the end makes you frustrated. We adjust our inventory on a daily basis so that these frustrations are avoided.


SAME DAY SHIPPING

Orders normally ship out that day or the next business day at the latest. This allows you to get your package within a reasonable time. If there are any questions concerning your order, we will notify you immediately. By calling us on the phone, we are also able to arrange to ship your package on a Friday or a Saturday and delivery the following day.

PRODUCT DESCRIPTIONS

We give accurate descriptions of our products and do not substitute materials or components that are substandard and claim they are the full featured model. There are companies on the internet  that for instance sell a skate called a Razor Superflat base model. No picture is given. This skate is not a the Superflat skate as it was originally sold. It is a variation that uses parts such as a old boot and soul from a Razor Flat that are not nearly as up to date. We care about you being happy with your purchase and would never substitute any parts for the real thing.

PRICING


The price you see is the price you pay. Some companies jack there prices only to offer a percentage discount that you have to calculate. Most often, this price is still higher than our regular price. We feel it is best to be upfront with the prices, so that you can make your decision without having to factor in calculations of regular and sale prices and what they really mean.

We are also consistent with our pricing. Many companies actually charge you a different price by the way you order. We feel this is deceptive to the customer and does'nt allow them to order in the way that is most convenient. We also feel that it is also unfair for the unknowledged customer who orders in a different way that is more expensive and is not told of a cheaper way.

 

SERVICE

We make sure your package gets delivered on time. Your order goes out no later than the next business day. Your order gets shipped via reliable UPS Ground. Computerized Software allows for easy reading of the delivery address to avoid any shipping mistakes.

EXPERIENCE


We have been providing mail order for skating equipment for 6 years. This is  long before the internet was an acceptable form of doing business. In fact, we ran ads in magazines that did not include a website or email address, and successfully handled customers requests for products on the telephone. Although we did not have a catalog, we took care of customers one by one, to act as a personal shopper for buying skate stuff.  We feel that our experience in taking care of customers needs for as many years as we have gives us an edge over the new, inexperienced  web based companies that saturate the internet.


SKATER OWNED/
INDUSTRY COMMITTED


We are very committed to the industry that we are in. We are skaters that have been skating for many years. When we first started skating, there was only a handful of models to choose from. We also have a  certified skate instructor on staff, as well as persons who are socialized within the inline skating industry. That means if our customers need something done within the inline skate industry, we will get it done. For instance, if you wanted to get your video footage viewed by some important people we can arrange for that to happen, etc.


THANK YOU

We really appreciate your business. We also do whatever is possible to take care of our   customers, by giving away free stuff, and packing orders very carefully to avoid any mistakes. Thank you very much  for your business.



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