FREE SHIPPING
(within the United States, discounted abroad) |
Skatestop offers free UPS Ground Shipping (orders $195 and above) which will automatically save you money. You
know what you are paying. Some companies do not tell you what the shipping and other
miscellaneous charges are until you receive your item. Whatever the price is for the
skates you are buying is your final price.
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FREE PRODUCTS
(with every skate order) |
Every
skate purchase comes with free products. These are usually products that have value beyond
the dollar figure. They are spare parts, skate videos, skate clothing, skate gloves, etc.
We want you to know that we really care about you as a customer, and the only way we know
how to show it is to give you more stuff with your order.
| REAL-TIME INVENTORY ADJUSTMENTS |
If the skate is available from the ordering page, then we have it. Many skate companies
actually make it seem as if they have all sizes of everything, or more than they really
have. This is a tactic that at first makes you want to buy, but at the end makes you
frustrated. We adjust our inventory on a daily basis so that these frustrations are
avoided.
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| SAME DAY SHIPPING |
Orders
normally ship out that day or the next business day at the latest. This allows you to get
your package within a reasonable time. If there are any questions concerning your order,
we will notify you immediately. By calling us on the phone, we are also able to arrange to
ship your package on a Friday or a Saturday and delivery the following day.
We
give accurate descriptions of our products and do not substitute materials or components
that are substandard and claim they are the full featured model. There are companies on
the internet that for instance sell a skate called a Razor Superflat base model. No
picture is given. This skate is not a the Superflat skate as it was originally sold. It is
a variation that uses parts such as a old boot and soul from a Razor Flat that are not
nearly as up to date. We care about you being happy with your purchase and would never
substitute any parts for the real thing.
| PRICING |
The price you see is
the price you pay. Some companies jack there prices only to offer a percentage discount
that you have to calculate. Most often, this price is still higher than our regular price.
We feel it is best to be upfront with the prices, so that you can make your decision
without having to factor in calculations of regular and sale prices and what they really
mean.
We are also consistent with our pricing. Many companies
actually charge you a different price by the way you order. We feel this is deceptive to
the customer and does'nt allow them to order in the way that is most convenient. We also
feel that it is also unfair for the unknowledged customer who orders in a different way
that is more expensive and is not told of a cheaper way.
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| SERVICE |
We
make sure your package gets delivered on time. Your order goes out no later than the next
business day. Your order gets shipped via reliable UPS Ground. Computerized Software
allows for easy reading of the delivery address to avoid any shipping mistakes.
| EXPERIENCE |
We have been providing
mail order for skating equipment for 6 years. This is long before the internet was
an acceptable form of doing business. In fact, we ran ads in magazines that did not
include a website or email address, and successfully handled customers requests for
products on the telephone. Although we did not have a catalog, we took care of customers
one by one, to act as a personal shopper for buying skate stuff. We feel that our
experience in taking care of customers needs for as many years as we have gives us an edge
over the new, inexperienced web based companies that saturate the internet.
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SKATER OWNED/
INDUSTRY COMMITTED |
We are
very committed to the industry that we are in. We are skaters that have been skating for
many years. When we first started skating, there was only a handful of models to choose
from. We also have a certified skate instructor on staff, as well as persons who are
socialized within the inline skating industry. That means if our customers need something
done within the inline skate industry, we will get it done. For instance, if you wanted to
get your video footage viewed by some important people we can arrange for that to happen,
etc.
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| THANK YOU |
We
really appreciate your business. We also do whatever is possible to take care of our
customers, by giving away free stuff, and packing orders very carefully to avoid
any mistakes. Thank you very much for your business.
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